Privacy Policy

Privacy Policy
Effective Date: 08/11/2025
Amber Schultes, MA, LMHC

Finding Inner Light Counseling
Website: www.findinginnerlightcounseling.com

1. Introduction

Your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us electronically. We are committed to protecting your personal information in accordance with applicable privacy laws and ethical standards, particularly as they relate to mental health services.

2. Information We Collect

We may collect the following types of information when you use our website:

a) Personal Information: 

- Name

- Email address

- Phone number

- Any information you voluntarily submit through contact forms or appointment requests

Important: Do not submit sensitive health or personal information (e.g., symptoms, diagnoses, medications) through our website forms. Use secure channels discussed during intake or treatment.

b) Automatically Collected Data: 

- IP address

- Browser type

- Device information

- Pages visited

- Time spent on the site

This data is used for improving the website and ensuring its security and functionality.

3. Use of Information

We use your information to:

- Respond to inquiries or requests

- Schedule appointments

- Provide general information about services

- Improve website performance

- Comply with legal and ethical obligations

4. Confidentiality and Protected Health Information (PHI)

As a mental health professional, I take confidentiality seriously. Any information shared during therapy or clinical services is protected under professional ethics and, in some cases, federal and state privacy laws (such as HIPAA in the U.S.).

Note: Information submitted through this website is not considered protected health information (PHI) unless you are an established client using a secure, designated communication channel (e.g., encrypted client portal).

5. Sharing of Information

We do not sell or rent your personal data. We may share your information only when necessary for:

- Managing website functionality (e.g., web hosting providers)

- Complying with legal obligations (e.g., court orders or mandatory reporting)

- Responding to your inquiry or request for services

- Any third-party service providers we use are required to uphold strong privacy standards.

6. Cookies and Analytics

We may use cookies or third-party analytics tools (e.g., Google Analytics) to understand how users interact with our website. This helps us improve usability and performance.

You can control cookie settings through your browser.

7. Your Rights

Depending on your location, you may have the right to:

- Access your personal data

- Request corrections or deletions

- Withdraw consent to data collection

- File a complaint with a data protection authority

- To exercise any of these rights, contact us using the details below.

8. Data Security

We implement appropriate technical and administrative safeguards to protect your information. However, no method of transmission over the internet is 100% secure.

For sensitive communications, we use secure, encrypted channels when required (e.g., HIPAA-compliant client portals or telehealth platforms).

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices or content. Please review their policies before sharing any personal information.

10. Children's Privacy

Our services are intended for individuals aged 18 and older unless parental or guardian consent is obtained. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected by the "Effective Date" at the top of this page.

12. Contact Information

If you have questions about this Privacy Policy, your data, or our services, please contact:

Amber Schultes, MA, LMHC

Finding Inner Light Counseling
Email: amber@findinginnerlightcounseling.com
Phone: 321-300-5537
Website: www.findinginnerlightcounseling.com